This page clarifies how we process personal data for the purposes of maintaining safety and security and for dealing with emergencies. It also explains your associated rights. Please read our general privacy information in addition to the specific information contained in this privacy notice.
Purpose: Safety, security and emergencies | |
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Explanation of the purpose |
We may process personal data that you provide to us or that we obtain from other sources for the purposes of the safety and security of people and property. We may also process data for the purposes of preventing, managing or responding to emergencies. We may use correspondence records, including recordings of telephone calls, to investigate, respond to, and/or report instances of suspected abuse or threatening or illegal behaviour. We do not routinely record telephone calls. Calls are only recorded where abuse or threatening or illegal behaviour is suspected. |
Legal basis |
Processing of this data is necessary for compliance with legal obligations and at times, to protect the vital interests of the data subject or another person. It may also be necessary in some cases for the performance of tasks carried out in the public interest or for our official functions. |
Types of personal information |
The types of personal data that we process for this purpose may vary. The data that we process for this purpose will be determined by the specific nature of the situation, such as the type of security we aim to provide or the nature of an emergency. We are likely to process data such as your image, your name, or your contact details for this purpose. |
Sources of personal information |
We may obtain data for this purpose directly from you and from third parties. We may also already hold the data that we need to process for this purpose. |
Recipients of the data |
This data will be processed by the National Library of Scotland for this purpose and data may be sent to third parties (see 'Will the data be transferred to third parties?'). |
Retention period |
We will normally process data for this purpose for as long as we are required to do so or for as long as necessary for the particular purpose (for example, while responding to an emergency). |
Your rights in relation to this data |
Your core rights as a data subject apply to this processing. Additionally, the right of objection applies to processing carried out for the performance of tasks carried out in the public interest or for our official functions, the right of erasure applies to processing carried out in an individual's vital interests, and the right of data portability applies to processing carried out for the performance of a contract. |
Data may be transferred to third parties for this purpose, for example the emergency services. Our telephone system is provided by a third party, Exchange Communications Ltd. Telephone calls recorded by the Library will be processed by Exchange Communications Ltd. For more information, please see Exchange Communications Ltd.'s privacy policy. |
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Will the data be transferred outside the UK or the European Economic Area (EEA)? |
No. |
Is it obligatory to supply this data and what are the consequences of not supplying the data? |
It may be obligatory to supply data for this purpose, depending on the situation. If you do not supply data for this purpose, it may be that we are unable to ensure safety and security or manage incidents or emergencies. We may also be unable to provide certain services or meet certain obligations, such as user registration, and we will be unable to allow you to access our non-public spaces as a visitor or contractor. |
Will the data be used in automated decision-making? |
No. |